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Shipping & Returns
Shipping Policy
All order would be shipped within 2-3 business days (Monday - Friday). Order tracking would be shared to the registered email. Once the order is shipped, allow at least 3-7 days for delivery. The delivery time may vary depending on the area pin-code.
Free shipping on all orders
Please note, items that have been personalised may not be returned or exchanged. If there is any issue with your purchase, please reach out to our team at luxecasesog2gmail.com
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Please note that additional customs fees or taxes may apply, and delivery times may vary.
UNDELIVERED ITEMS
In the event that your order cannot be delivered, due to incorrect information or missed deliveries these orders will be returned to us at our shipping facility. Once your order has been returned to us you will be contacted for the refund or store credit.
DAMAGED ITEMS
If you have received a damaged product, we apologise. We are more than willing to help you out. Please click a picture of the product and email at luxecasesog@gmail.com
We will issue a refund or store credit, whatever the client prefers.
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